Privacy Policy

This Privacy Policy explains what information Aideah Data Works Pvt. Ltd. (“Aideah”, “we”, “us”, or “our”) collects, how we use it, and the choices available to you. It also describes your rights regarding your Personal Data and how we safeguard it.

“Personal Data” refers to any information relating to an identified or identifiable natural person (“Data Subject”). “Customer” refers to a legal entity that has entered into an agreement with Aideah to use our products or services.

About Aideah Data Works Pvt. Ltd.

Aideah is a leading provider of Vision AI–powered inspection and quality intelligence solutions for the manufacturing sector. We are committed to protecting Personal Data handled by us—whether used for our internal purposes or managed on behalf of our Customers as part of our services.

Collection and Use of Personal Data

Aideah collects and processes information, including Personal Data, for the following purposes:

• Providing and managing our services — to deliver, maintain, and improve Aideah’s AI-powered inspection platform, products, and features.
• Internal business operations — for analytics, security, auditing, product development, and other internal workflows.
• Communication and support — to contact you or relevant personnel regarding service usage, updates, and support.
• Recruitment and personnel management — for hiring, onboarding, and managing employees, contractors, and applicants.
• Payment and subscription processing — to invoice Customers, process payments, and manage financial records.
• Improving our Website and Services — to understand how our platform and website are used, diagnose issues, and enhance user experience.

This Policy does not limit our use of data that has been aggregated and/or de-identified so that it can no longer be linked to an identifiable individual or Customer.

Children’s Data

Aideah’s Services are not directed to children under the age of 16, and we do not knowingly collect Personal Data from minors. If you believe that a child under 16 has provided Personal Data without appropriate consent, please contact us immediately at info@aideah.com so we can take corrective action.

Providing and managing the Service

In delivering our Services, Aideah may receive, access, analyze, process, and store Personal Data and operational data on behalf of our Customers. Our Customers decide:

• what types of Personal Data are collected,
• how that data is used or disclosed, and
• how long it is retained.

If you have questions about how your Personal Data is handled within your organization’s use of the Service, please contact the relevant Customer (your employer or service provider) directly.

Account Information & Service Usage

Account Information (contact details, user profile data, payment-related information) and Service Usage Information (how you access and interact with the Service) are collected to operate and improve the Services, detect security incidents, and ensure a reliable user experience.

Internal Business Purposes

We collect information from our Platform, social channels, and communications to support internal operations, respond to demo requests, handle inquiries, inform you about products and services, and manage recruitment and personnel matters. We do not sell or rent your Personal Data to third parties. You may opt out of marketing communications at any time.

Collecting Payment for the Service

For Customers that purchase our Service, we collect and process Account Information and Service Usage Information for billing and payment processing purposes.

To Understand and Improve our Services and Website

We collect Service Usage Information, including how you access, navigate, and interact with the Service. This information helps us monitor performance, improve features and user experience, and detect and prevent security threats, abuse, or fraud.

Visiting our Website

When you visit our Website we may collect IP address, browser type and OS, page requests, time spent on pages and general interaction data. We use this information to analyze Website activity, optimize performance, and enhance user experience.

Third Party Links

Our Website may contain links to other websites that Aideah does not own or operate. These links are provided as a convenience and do not imply endorsement. Those sites have separate privacy policies; we are not responsible for their practices. We encourage you to read third-party privacy policies.

Disclosure of your Personal Data

As a matter of practice, Aideah does not disclose, trade, rent, sell or otherwise transfer Personal Data, except as set out in this policy. We may disclose Personal Data to:

• Service Providers — third-party providers who process information on our behalf (hosting, storage, analytics, support tools).
• Business transactions — in connection with mergers, acquisitions, sale of assets, or due diligence.
• Legal compliance — to comply with law, court orders, or regulatory requests.
• Safety & enforcement — to protect rights, prevent fraud, or enforce agreements.

Your Rights

If you submitted Personal Data directly to Aideah, you may request access, correction or updating by contacting us. For Personal Data processed on behalf of a Customer, please contact that Customer to exercise rights. We may require identity verification before processing requests.

How We Protect Personal Data

We implement administrative, technical, and physical safeguards designed to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Safeguards are selected based on sensitivity, risk, and best practices.

Cookie Policy

Aideah uses cookies and similar technologies (session and persistent cookies) for analytics and to improve your experience. You can manage cookies via browser settings, but disabling may affect functionality. We use third-party analytics (e.g., Google Analytics) and you may opt out via their mechanisms. We do not currently respond to browser Do Not Track signals.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted with the “Last Updated” date. Continued use of our Website after updates indicates acceptance. Please review periodically.

Contact Us

If you have questions or want to access, update, or correct your Personal Data, contact us at info@aideah.com or at:

II Floor Sri Balavinayagar Building ARK Colony 35/3 Eldams Road Alwarpet, Chennai - 600 018 India
Tel: +91 44 42030505/06 · Web: www.aideah.com

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